Colorado mountain landscape

Digital Banking

Ipad on a desk has FCNB online banking login screen pulled up

Elevate your digital banking experience.

Learn more about our new, seamless platform.

Online and Mobile Banking Features
  • View your accounts and transactions
  • Transfer funds between accounts
  • Deposit checks through mobile deposit
  • Create budgets and track your spending
  • Secure chat with the FCNB team
  • Personalized dashboard
  • Seamless design across all devices
  • Light and dark mode
  • Additional security
Signing up for estatements is easy, convenient, and not to mention, good for the environment. Ready to make the switch? Quickly and easily enroll through FCNB online or mobile banking:

  • Select the account you wish to enroll
  • Choose the "Statements" tab
  • Select "Sign Up/Changes"
  • Follow the prompted enrollment instructions

Not enrolled in online/mobile banking yet?
GETTING STARTED & LOGGING IN

How do I log in?
  • Online banking: Visit www.FirstColoradoBank.com and login via the "LOGIN" box in the upper right-hand corner.
  • Mobile banking: Download the new FCNB mobile app in the Apple Store or Google Play store.
*You will be prompted to set up 2 factor authentication
 
How do I log out?
  • From the menu on the left, click on your name and photo.
  • Select "sign out"
I can't remember my username or password. What do I do?
  • Select "Forgot Password"
What is 2 Factor Authentication (2FA)?
  • 2FA is an added security measure that allows for digital banking users to use a one-time access code when accessing online banking. This additional layer of security helps better protect you and your personal information.
What information do I need to enter for 2 Factor Authentication?
  • You will be prompted to enter your phone number and email address. This must match the phone number and email address that we have on file. Please reach out to our team  if you have any issues entering this information.
When logging in on my computer, do I need to receive a confirmation code every single time I log in?
  • You may check the “Don’t ask for codes again on this computer” box if you don't want to receive a confirmation code phone call or text each time you log in. We don't recommend having your browser save your password.
How can I log in to digital banking if I am unable to receive my verification code via text message?
  • Select "Try Another Way" on the verification code page.
  • Select "Phone Call" and click "Next." You will receive an automated phone call, which will provide you with your verification code.
  • Return to the verification code page and enter the code.

ACCOUNTS & TRANSACTIONS
 
How do I view my transactions for one account at a time?
  • Select your desired account from the top of your digital banking dashboard and then select "Transactions."
How do I make an internal transfer from one of my accounts to another?
  • Select the "Transfer" button, which is location as a button at the top of your digital banking dashboard.
Where do I go to view my eStatements?
  • Select your desired account from the top of your digital banking dashboard and then select "Statements" from the list shown.
How do I enroll in eStatements?
  • From the top of your digital banking dashboard, select the account you wish to enroll in eStatements. From the list shown, select "Statements." From there, follow the prompted enrollment instructions.
What is "Card Management" and how does it work?
  • Card Management allows you to temporarily activate and deactivate your debit card if needed.
Where can I view my Account and Routing Number?
  • Select your desired account from your digital banking dashboard. Your account and routing numbers can both then be found at the bottom of your screen.
How do I tag a transaction?
  • Select the account that corresponds with the transaction you want to tag.
  • Once you are in the transaction, you will see "Add Tags" as your first option. 
  • Click on + Add Tag and start typing the tag you would like to add to this transaction
  • Click OK when completed
How do I add notes to a transaction?
  • Select the account that corresponds with the transaction you want to add a note to. Select the transaction you would like to add your note to. Once you are in the details, click the button "add note".
How do I add an image to a transaction?
  • Select the account that corresponds with the transaction you would like to attach your image to. Select the transaction you would like to attach your image to. Once you are in the details, click the button "attach image".
How do I customize the view of my dashboard?
  • Mobile Banking: On the top right hand corner of your Digital Banking Dashboard you will see three dots. Click on those dots and select "organize dashboard". 

CUSTOMIZATION AND CONVERSATIONS

How do I do light and dark mode on my mobile banking platform?
  • iPhone Users:
    • Go into your phone Settings
    • Click on Display & Brightness
    • At the top under Appearance select your preferred option for Light or Dark mode
  • Android Users:
    • Go into your phone Settings
    • Click on Display
    • At the top of Display select your preferred option for Light or Dark mode
How can I change my phone number or email address in digital banking?
You can update your phone number, email address, or primary address in digital banking. 
  • Log in
  • Click on the User Profile icon and click Settings
  • Click Edit next to your phone or email
  • Edit your contact information
  • Click Save
Where is the secure message center in digital banking?
  • Within Digital Banking, select Messages from the mobile menu or click on the messages icon on your Dashboard.
  • To start a new secure message, start typing in the start a conversation box.
  • Type your message and click Send.
  • A team member will then be in contact with you to assist you as soon as they can!
How do I update personal information in digital banking?
  • Go to Settings in digital banking to update your information. You can access Settings through the sidebar menu in mobile banking or by clicking on your name on the top right corner in online banking.
How do I change the order of my accounts displayed in my digital banking?
You can rearrange the order your accounts display in digital banking to reflect your preference.
  • Log In
  • From the Accounts page click on the three dots and click Organize Accounts in online OR click the opposing arrows in your mobile banking app.
  • Drag and drop the accounts to rearrange the order
  • Click Done

ALERTS

How do I delete an alert in digital banking?
Alerts can be deleted at any time in digital banking.
  • Log in
  • Select the account with the alert you would like to edit
  • Click Alert Preferences in the menu or Manage Alerts in mobile
  • Under Alerts
    • Click Edit next to the alert you would like to change
    • Click the trashcan icon or click Remove in mobile
How do I edit an existing alert in digital banking?
Alerts can be edited at any time in digital banking.
  • Log in
  • Select the account with the alert you would like to edit
  • Click Alert Preferences in the menu or Manage Alerts in the mobile banking platform
  • Under Alerts
    • Click Edit next to the alert you would like to change
    • Change the criteria for the alert
    • Click SAVE
How do I set up alerts in digital banking?
You can add an alert in digital banking.
  • Log in
  • Select the account you would like to set up an alert for
  • Click Alert Preferences in the menu or Manage Alerts in the mobile banking platform
  • Under Alerts
    • In the Balance Alerts section, select Add Alert
    • Select Above or Below, and then input a dollar amount.
    • In the Alert/Notify by field, select Email, Text Message, or In-app message.
    • Select Add Alert to save the alert
  • Repeat steps for Transaction alerts

eSTATEMENTS

How do I enroll in eStatements?
  • Click on the account you would like to enroll
  • Once you are in the account, click on Statements
  • In the Statements tab, click on Sign Up/Changes 
  • Check the boxes to indicate which accounts should be enrolled in eStatements
  • Click Save Settings
How do I view my account statements and tax documents in digital banking?
Account statements and tax documents can be downloaded from digital banking.
  • Log in
  • Click on any account listed
  • Click on Documents from the Account Details page in the options menu
  • Statements and taxes will be listed for each year available